A Managed IT Service provider is a third-party company that manages and assumes responsibility for providing a defined set of IT services to clients.

NORSEC as MSP offers a range of services including network monitoring, cybersecurity, cloud management, data backup and recovery, help desk support., applications management, Managed DevOps, IT infrastructure management, and many more.

Our pricing for Managed IT Services is typically based on a subscription model, where clients pay a monthly fee based on the services and level of support they require. 

Depending on the business case, NORSEC can offer various pricing options to their clients like "fixed price", "dedicated team" or "time & material".

Outsourcing IT services to a Managed IT Service provider can result in cost savings, access to specialized expertise, proactive support, improved security, and enhanced scalability and flexibility. 

The key benefit is allowing you to focus on the core business activities while ensuring reliable and efficient IT operations and performance of IT service.

The onboarding process typically involves an initial assessment of the client's IT infrastructure, followed by the development of a customized service plan and implementation and integration of IT Service monitoring and management practices into clients' mode of operate.

Businesses of all sizes and industries can benefit from Managed IT Services, particularly those without dedicated IT staff or those looking to augment their existing IT resources. 

To safeguard your data and systems from cyber threats we implement robust security measures, including firewalls, antivirus software, encryption, and regular security audits to ensure data security and compliance with industry regulations. 

We have ISO 27001 certification which is a globally recognized information security standard, and we recommend companies to outsource services to only MSPs who has such certification.

Yes, NORSEC offers customizable service plans tailored to the specific needs and requirements of each client. After ssesement of client's needs, we will always make a #bestdeal.

We offer various levels of support, including remote monitoring and management, help desk support, on-site assistance, and 24/7 emergency support, depending on service levels tailred and suited for your busiess need.

We create SLA document which will ensure the transparency and performance predictability in our services. 

Managed IT Services provide proactive, ongoing monitoring, maintenance, and support, whereas traditional IT support models typically involve reactive, break-fix support for IT issues as they arise.

Yes, many organizations choose to complement their internal IT staff with Managed IT Services to augment their capabilities and enhance overall IT support and management.

Working with an MSP, you get access to the whole IT expertise this company has. Just imagine how many IT employees you need to hire full-time to get an equivalent.

Potential days of absence of your in-house employees causes interuption of the service, while outsourced managed support is uninterrupted.

We create SLA document which will ensure the transparency and cost predictability in managed services. SLA document will document the scope and frequency of services provided by us. If changes would be required along the service provision, we will revise this document accordingly.