ITIL Foundation v4

ITIL is a library that describes the best practices for organizing the work of IT departments or IT companies. ITIL is currently the de facto standard for IT.

ENROLL

Course program


ITIL Foundation v4

  • Introduction, History of ITIL
  • Service strategy
  • Service Design
  • Service Development
  • Service operation
  • Continuous improvement of services (overview)
  • Test exam

Who will benefit from the course?


ITSM Managers and Beginner ITSM Managers


​
ITIL qualification holders who wish to update their knowledge


Everyone who is at the beginning of their journey in the field of service management


What is the format of the training?

Registration

Payment

Passing the training

Certification

Alexey Lelekov


Project director / trainer / methodologist / project manager

Listed by ITIL Expert ITSMF Russia

Certificates

  • Hackathon PP of the Government of Moscow (2018)
  • ITIL Expert (APMG, 2008)
  • IT Service Manager (EXIN, 2006)

If you have questions? 

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